Toyota Sales Questions in Naples, FL

We are at 13315 Tamiami Trail N, Naples, FL 34110, on US-41 in North Naples. Customers come to us from Naples and North Naples, East Naples and Golden Gate, Marco Island, Bonita Springs, Estero and Ave Maria, and from across Collier County generally. From I-75 the usual approach is Immokalee Rd westbound to US-41, and from the south it is a straight run up Tamiami Trail.

Sales is open seven days a week, with its longest hours on weekdays and a shorter Sunday afternoon. The current times are on the hours and directions page, which reads them from the store's own schedule, so they are always the times in force. Those are the showroom hours; the website and the online tools run at all hours, so a trade appraisal or a finance application can be started whenever it suits you and finished when we open.

Service and parts keep the same hours as each other, Monday to Saturday, and both are closed on Sunday. The Express Body Shop keeps weekday hours only. Sales, service and parts do not open at the same time, so it is worth checking the department you actually need on the hours and directions page before driving over.

Yes, at the two levels Toyota certifies. A Gold certified vehicle is up to 6 model years old with 85,000 miles or less and has cleared a 160-point Quality Assurance Inspection carried out by trained technicians, with a CARFAX vehicle history report reviewed first. It carries a 12-month, 12,000-mile limited comprehensive warranty and a 7-year, 100,000-mile limited powertrain warranty from Toyota, both from the date you buy it. Silver certification covers older Toyotas, up to 10 model years and 125,000 miles, with a 12-month, 12,000-mile limited powertrain warranty. Our certified inventory is listed on its own page and the program itself is explained in full on another.

Yes, and it is the single most useful thing to do first. Value Your Trade gives you a range online before you drive over, so you arrive with a number rather than hearing one for the first time across a desk. The formal appraisal happens on site and is quick; bring the vehicle, the title and the registration. It does not have to be a Toyota, and the appraisal stands whether you buy something here or decide to sell the vehicle outright.

Yes. You can value your trade, apply for financing and arrange a time with somebody before you set foot in the showroom, which is how most of the visit's paperwork gets dealt with in advance. What cannot be done online is the test drive, and that is the part that actually decides most purchases, so the sensible pattern is to do the numbers at home and the driving here.

A valid driver's license, proof of insurance, and a form of payment or your pre-approval. If you are trading a vehicle, bring the title, the registration, both sets of keys, and the payoff information if there is a loan on it. Bringing the second key matters more than people expect: a missing key affects what a trade is worth. If anybody else is on the title of the trade, they need to be there or to have signed in advance.

Yes, and you do not have to buy anything from us to sell us your vehicle. Any make, any model. Bring the vehicle, the title and the registration and you will get an appraisal on the spot. If you accept it, we handle the paperwork including the payoff on any outstanding loan. If you do not, you keep the keys and nothing has been lost.

Tell us the specification and we will look. New allocation arrives continuously and used inventory arrives as customers trade, so a vehicle that is not on the lot today is frequently a week away rather than gone. The Vehicle Finder Service records the model, trim, color and mileage you are after so the team can contact you when one lands.

Often, yes. The finance office works across a lender network rather than through a single bank, and that network includes banks that specialize in sub-prime lending, so structuring an approval around damaged credit is routine here rather than an exception. Applying online before you arrive shortens the visit considerably. Financing is subject to approved credit and not all applicants qualify, and nobody here will tell you otherwise.

The advertised price of every vehicle on this site already includes the $1,188 dealer fee and the $389 electronic filing fee, and each vehicle listing shows its own price breakdown. Florida law requires an advertised price to include the fees a customer must pay, rather than adding them afterwards. Taxes and government fees, including tag, title and registration, are not included; the state and county set them. A lease can carry charges of its own, which we will put in writing. If you are comparing our figure with another store's, ask them for a full out-the-door number in writing; that is the only comparison that means anything.

Yes. Spanish-speaking members of the team work across sales, and a Spanish-language page on this site covers the same ground for anyone who would rather read it that way. If you would like to be sure somebody is available when you arrive, call ahead on (239) 301-3156 and say so, and we will make sure of it.

Germain Motor Company, which has been family-owned since 1947 and is now in its fourth generation. It is not part of a national chain. The group runs sister stores in Naples as well, so if you are cross-shopping brands you can do it inside the same family of dealerships. The group's line is The Right Car. The Right Price. The Right Way., and the family name on the building is the reason it means something.